Contact Us

Have questions about our services? Reach out to us and our medical coordinators will get back to you shortly.

Call Us

+977-1-1122114

+977-9811223344

Available 24/7 for emergencies

Email Us

info@swasthyalaya.com

support@swasthyalaya.com

We'll respond within 24 hours

Our Location

Lazimpat, Kathmandu

Bagmati Province, Nepal

Main Headquarters

Service Hours

Our medical team is on standby 24/7 to provide care whenever you need it.

Sunday - Friday24 Hours
Saturday24 Hours

Send us a Message

Frequently Asked Questions

Quick answers to common questions

How quickly can I get a healthcare professional?

Our average response time is 30-45 minutes for emergency services and 1-2 hours for scheduled appointments.

What areas do you serve in World?

We currently serve Kathmandu Valley and surrounding areas, with our main office in Old Baneshwor, Kathmandu.

Are your healthcare professionals licensed?

Yes, all our healthcare professionals are licensed, verified, and approved by senior doctors on our medical board.

What payment methods do you accept?

We accept cash, bank transfers, mobile payments (eSewa, Khalti), and major credit/debit cards.

Do you provide services 24/7?

Yes, we provide 24/7 emergency services. Scheduled services are available from 6 AM to 10 PM daily.

How do I track my service request?

You can track your service request through our patient dashboard or by calling our support team.